E-participation in Local Self-Government in Croatia

Abstract

This research examines the adoption of e-participation within local governments in Croatia. Drawing upon a literature review and expert consultation, measurement items were developed to assess the e-participation adoption in 83 cities/municipalities with government officials. The analysis focused on three dimensions of e-participation: e-informing, e-consultation, and e-decision-making. The findings showed varying degrees of e-participation maturity, with basic e-information services widely available, but deeper engagement tools and services being significantly lower. Population size has been demonstrated as significant when measuring e-consultation between larger and smaller municipalities, showing higher adoption rates for larger ones. In conclusion, the research shows the need for a wider variety of e-participation tools and services and their formalization by local governments to achieve higher adoption rates, advancing better collaboration between governments, organizations, and citizens.